cross-posted from: https://lemm.ee/post/60123252
Unihertz is one of the only phone manufacturers still making small phones. The Jelly Max is the only compact 5G Android phone on the market.
BUT… Unihertz has a terrible track record when it comes to supporting their phones. Most OEMs issue Android and security updates for years. Unihertz phones often get less than 1 year of software/firmware support, including security updates. In a recent email to me, Unihertz confirmed, verbatim, “We don’t update our phones very often. And we’re not sure of the exact frequency of updates.”
This is crazy, and it doesn’t have to be this way. Chris Allegretta has argued that Unihertz could allow the Lineage project to take over the Jelly Max and ensure that the phone is supported for years to come, simply by sending them some restore zips and 5 pre-prod units. That’s it!
Tell Unihertz: Either support the Jelly Star, or help the Lineage team take it over.
Unihertz also told me, “we do collect user feedback and forward it to our technical department. They will evaluate the feedback and implement updates if necessary.” So let’s give 'em some feedback!
Their email is:
service@unihertz.com
Their update policy is pretty bad, but to be honest, nothing to complain for their price points. I guess they pretty much live by selling new devices regularly, because at their margings and with their tiny market, you’ll need volume by any means.