We are also changing how remote playback works for streaming personal media (that is, playback when not on the same local network as the server). The reality is that we need more resources to continue putting forth the best personal media experience, and as a result, we will no longer offer remote playback as a free feature. This—alongside the new Plex Pass pricing—will help provide those resources. This change will apply to the future release of our new Plex experience for mobile and other platforms.
I dumped Plex years ago even though I paid for it. Too many issues with it. Constantly losing movie folders, unable to stream to the device I wanted to watch on, wrong codec, wrong sound, etc, etc. I gave up. I’m sure it worked fine for most, but it got to be a pain. Switched to Jellyfin and a DDNS address and have had zero problems since. And it’s free.